Privacy Policy

1. Introduction

GentleFieldCo ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy elucidates how your data is collected, utilized, shared, and protected when you visit our website gentlefieldco.sbs or utilize our yacht charter services.

Utilizing our services signifies your agreement to the data handling described in this policy. This policy adheres to prevailing privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy legislation.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly disclose to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Take part in surveys or promotions

This data may cover:

• Name and communication details (email, telephone, address)
• Financial details (securely managed through third-party services)
• Preferences and specifics related to yacht chartering
• Contacts for emergencies
• Food preferences or health information (if provided)

2.2 Information Collected Automatically

During your visit to our website, we automatically gather specific information regarding your device and how you use our site:

• IP address and geographic data
• Type and version of your browser
• Visited pages and duration of site visit
• Sites that referred you to us
• Details about your device (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

We employ cookies and analogous tracking technologies to improve your experience on our website. These facilitate us to:

• Memorize your settings
• Analyze site usage and performance
• Deliver customized content
• Enhance our offerings

Your browser settings or our cookie consent feature can be used to manage your preferences concerning cookies.

3. How We Utilize Your Data

The information we gather is used for the purposes listed below:

• Service Provision: To conduct yacht charter services, handle reservations, and communicate with you about your bookings
• Client Assistance: To address your queries and offer support
• Transaction Processing: To carry out financial transactions and handle billing
• Safety and Security: To ensure operational security and guard against deceit
• Advertisement: To send you promotional content and updates (with your permission)
• Web Improvement: To evaluate usage patterns and refine our website's functionality
• Compliance with Laws: To conform with legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal data is never sold, exchanged, or leased to third parties by us. Your information could be shared under these conditions:

4.1 Service Providers

We might confer information with third-party service providers who support us in various functions including payment processing, site hosting and maintenance, e-marketing, analytics and performance monitoring, and customer support.

4.2 Legal Obligations

Your data may be disclosed if mandated by law or in reaction to legal processes, court orders, emergency situations, or probes into potential fraud or illegal activities.

4.3 Corporate Transactions

In case of a merger, acquisition, or asset sale of the business, your data may be part of the transferred assets.

5. Data Protection

We adopt suitable technical and organizational safeguards to shield your personal data from unauthorized access, modification, disclosure, or destruction. These practices include encryption, secure servers, access controls, periodic evaluations, and staff training.

While no mode of information transmission over the internet or electronic storage is infallible, we strive to ensure the utmost security for your data.

6. Retention of Data

We store your personal information only for as long as necessary to fulfill the intended purposes or as demanded by law. Typical retention periods are:

• Charter reservations: 7 years for tax/legal reasons
• Marketing interactions: until you choose to opt out or delete the data
• Web analytics data: 26 months
• Client service interactions: 3 years since the last contact

7. Your Rights and Options

Your rights involve but are not limited to accessing your data, rectifications, erasure (in accordance with the law), data portability, the right to opt out of marketing and control over cookies. To exercise these rights, please contact us using the information below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is used to evaluate website traffic. You have the option to opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Networks

Our site may provide links to social media platforms, each with its privacy stipulations.

8.3 Payment Intermediaries

Financial transactions are managed by third-party intermediaries compliant with PCI DSS standards.

9. Global Data Movement

Your data may be transmitted to and processed in nations outside of United Kingdom. We enforce safeguards in line with relevant privacy laws.

10. Protection of Minors

We do not aim our services at individuals below 13 years and do not intentionally gather their data. If it comes to our notice that we have such information, please contact us immediately.

11. Updates to This Privacy Policy

This Privacy Policy may be revised to mirror updates in our policies or legal mandates. Notice of updates will be given by posting the new policy, notifying registered users by email, or a visible alert on our website. Continuation of service use post-update indicates your consent.

12. Contact Details

For inquiries on this Privacy Policy or our data handling practices, reach out to us:

13. Adherence to Google Ads User Consent Policy

Our practices are in tune with the user consent policies of Google Ads. Cookie/tracking preferences can be modified through our cookie settings at any time.